Best Western Premier Alsterkrug Hotel – A Favorite for Families in Hamburg
About the Hotel
Rooms & Amenities
The Best Western Premier Alsterkrug Hotel offers 106 rooms, including Comfort, Premium, and Executive categories. Executive rooms feature 30-35 m^2 of space, soundproof windows, 50-inch UHD Smart TVs, and SKY Sport channels. All rooms include high-speed Wi-Fi, Nespresso machines, and modern bathrooms with rain showers. Some Premium and Executive rooms overlook the garden and include balconies.
Dining Options
The Alsterkrug Restaurant serves Hanseatic and international dishes, focusing on regional ingredients. Open Monday to Saturday (12:00 PM - 10:00 PM), it offers seasonal specialties and a private dining room for events. The bar provides cocktails and international drinks. Breakfast includes fresh pastries, egg dishes, and premium Eilles tea.
Leisure & Wellness
The 300 m^2 alsterSPA has a Finnish sauna, steam room, ice fountain, and fitness area with LifeFitness cardio equipment. Treatments include massages and facials. A garden terrace with lounge seating is available for relaxation. The hotel also has a two-lane bowling alley for groups.
Location & Transport
Located in Hamburg Nord, the hotel is between the airport and city center, near the Alster River. Landmarks include Hamburg Planetarium (2 km) and Tierpark Hagenbeck (4 km). Bus 392 and U1 metro connect to central stations. The hotel offers e-bike rentals and underground parking with EV charging.
Services & Events
Services include 24-hour reception, laundry, ironing, and room service (6:00 PM - 10:00 PM). Six meeting rooms accommodate 2-50 people with Wi-Fi and AV equipment. Family-friendly options include free baby beds and e-bike rentals. The concierge arranges tickets for Line A sightseeing tours.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Canoeing
- Hiking
- Cycling
- Bowling
- Fishing
Services
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
Spa & Leisure
- Sun terrace
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Steam room
Room features
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor